Welcome to TheFarmer. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our marketplace platform or use our services.

By accessing or using TheFarmer, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and ensuring your personal data is handled responsibly.

We collect information you provide directly to us, such as when you:

• Create an account or complete your profile
• Register as a farmer or buyer on our platform
• List or purchase products through the marketplace
• Contact us for support or inquiries
• Subscribe to newsletters or updates

Types of Information We Collect: Name, email address, phone number, and address. Business or farm details (for sellers). Payment and transaction details (processed through secure gateways). Device information, browser type, and IP address. Feedback, reviews, and communication history.

We do not store sensitive payment information like credit card numbers on our servers. All payments are processed securely via third-party payment gateways.

We use the collected information to:

• Facilitate transactions between farmers and buyers
• Verify seller identity and ensure product authenticity
• Process and deliver orders efficiently
• Communicate order updates and provide customer support
• Improve website performance and user experience
• Send promotional messages or product recommendations (only if you opt-in)
• Comply with legal obligations and resolve disputes

When you visit our website, we may place cookies on your device. Cookies help us: Maintain user sessions and preferences. Analyze website traffic and usage trends. Enhance the browsing experience and personalize content.

You can control or delete cookies through your browser settings. However, disabling cookies may affect certain features of our website.

We may use trusted third-party services to operate our platform and improve functionality. These may include: Payment gateways (for secure transactions). Shipping partners (for delivery management). Analytics providers (for usage tracking). Email and notification tools (for communication).

These service providers may access limited personal information only to perform their specific tasks and are bound by strict confidentiality obligations.

We take your privacy seriously. All sensitive data is encrypted and securely stored. Access to personal information is restricted to authorized personnel only. We regularly review and upgrade our data security practices.

While we strive to use commercially acceptable means to protect your data, please note that no online transmission or electronic storage method is 100% secure.

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of the personal data we hold about you
• File a complaint with the relevant data protection authority if you believe your data has been misused

To exercise your rights, contact us using the details below.